CANCELLATION POLICY

.We have a 15 min. Grace period for all appointments. Meaning, you have up to 15 minutes after your scheduled appointment time to show up. Failure to show up within the time frame and failure to communicate will result in a No-Show cancellation & a fee will be applied. If you communicate, and nail tech agrees to service you after the grace period, there will be a fee applied for late arrival… Otherwise, we will reschedule your appointment as soon as possible. .Deposits PER SERVICE due at time of booking will go towards the final price at checkout. This is to ensure your appointment and service. Deposit & inconvenience fee (25% of total service) will be charged if you do a late cancellation or a no-show. Deposits are only refundable if your nail tech cancels your appointment. .Due to various late cancellations and no-show appointments, we will charge a 25% fee for any no-show’s or cancellations that are within 24 hours of scheduled appointment. We allow 3 no-shows before you are no longer allowed to book with us, within reason. We understand life happens but please let us know 24 hours before your appointment if you will not be able to make it to avoid any fees.